Resume
Work
Experience
April 2023 to Aug. 2023
Content Management Specialist, Vertex Solutions
Knowlege Management Operations, contractor, US Army
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Knowledge Management (KM) guidelines, procedures and operations
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Content creation, maintenance, archive – add/edit tags and meta data
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SharePoint Online content libraries and web parts.
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Create and maintain Microsoft 365 for reports, spreadsheets, and presentations, as well as helpful technical and step-by-step documents
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Develop or maintain content style and branding guidelines.
Dec. 2021 to April 2023
Sr. Course Content Developer, Intrepid LLC
Dept. of Homeland Security (DHS) contractor
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Worked with the content development manager and team, as well as project managers and SMEs to evaluate eLearning quality, productivity and trends in order ensure courses meet the training requirements.
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Applied the principles of Adult Learning, Bloom’s Taxonomy, and Learning Styles to the design or branding of training materials
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Worked with teams to collaborate, brainstorm and assess how to improve ineffective content based on SCORM data and feedback initiatives
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Designed and developed new training materials based on data analysis for more effective transfer of learning
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Created and/or edited graphics, videos, and photographs for training materials
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Written content for specific audiences based on feedback or data
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Perform the review cycle of content development as well as be receptive to constructive feedback and changed content as recommended
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Stayed abreast of current trends and innovation with research
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Created knowledge checks and exams based on Kirkpatrick’s levels of evaluation
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Converted various content with consistency and detail from PowerPoint Storyboards or other documents that pertain to the content to be converted into designed training deliverables.
Aug. 2016 to Dec. 2021
Website Administrator, Marketing & IT
eLearning Development
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Use Adobe Captivate, Office365, and Adobe CS to develop training content.
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Create PowerPoint storyboards to develop content for software training, or step-by-step educational content, and eLearning - for web applications, ERP systems, or project plans.
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Create, copyedit, and modify video, photo, and media files. Upload videos to YouTube channel on Mac iOS and Windows PCs.
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SME meetings for information, direction, and needs assessment regarding present, future, expired, and archive training.
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Research to determine needs using surveys, feedback, etc., and discuss with stakeholders.
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Research vendors, cost/budget projections, and contract negotiations.
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Create and maintain Microsoft 365 for reports, spreadsheets, presentations, and helpful technical and step-by-step documents.
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Experienced in web accessibility guidelines, for example, 508, WCAG, WAI, and W3C. Testing accessibility using assistive technologies, for example, JAWS, ZoomText, NVDA, etc.
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Familiar with accessibility rating levels A through AAA and the POUR principles: (perceivable, operable, understandable, and robust). Modify MS Office documents, video captions, and online content to meet accessibility requirements.
Skills & Experience
Software, Systems & Technologies:
eLearning: Articulate 360, Rise, Technical User Documentation, Instructional Design, eLearning Development, Moodle LMS
Websites: HTML, CSS, Omni CMS, DotNetNuke (DNN/Envoq), WordPress, Drupal, and Google Search Console, Analytics, SEO, SharePoint Online, UX Design & Research, Website Architecture, Usability, 508 Accessibility, W3C, WCAG
Software: Microsoft Office 365, Windows, iOS operating systems, ADOBE CS: Dreamweaver, Photoshop, Captivate, Premiere, Acrobat, Project Mgmt. Software, Trello, SnagIt
Knowledge & Experience
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ID Technology & Principles
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Develop Assessments
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SCORM Templates
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Project Coordination & Management
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ADDIE and Kirkpatrick
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LMS – Meridian, Moodle
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Website and Course Content Development
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Marketing Strategies & Analysis
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HTML5, CSS3, JavaScript
Responsive Website Design -
Web Governance
Education
Masters Degree, Instructional Design
Bachelors Degree
Business Technology
2018 - 2020
2004 - 2007